Our practice is located in Mount Maunganui, on Bay of Plenty's East Coast.  We pride ourselves on the extensive range of primary health services we provide to our patients; these range from general practice care to accident and sports-related problems.

The following General Practitioners will provide all the necessary care for you and your family, although each one has areas of special interest and expertise.

• Dr Graeme Tingey, MBChB, FRNZCGP (Eye Glaucoma Checks, Skin Checks, Minor Surgery)
• Dr Gina Wright-Barry, MBChB
• Dr Susan Jenkins, MBChB

Our Registered Nurses:

•        Karen White
•        Teresa Berthelsen
•        Julie Hulbert
•        Elizabeth Vantol
•        Theresa Tingey

Our Reception and Administration Team:

•        Dawn Parkinson
•        Beryl Watts
•        Rachael Pirere
•        Anna Phillips

Our Opening Hours

• Monday - Friday 8.00am - 5.00pm (5-5:30pm)
• Saturday Morning 9.00am - 12.00pm

When we are closed our patients can receive health care and advice from Accident and Healthcare in Tauranga - their number is 577-0010.

In an Emergency Dial 111.

In an Emergency - You Dial 111

Enrolling With Girven Road Medical Centre

The cost of primary health care services for New Zealand Citizens is subsidised to varying degrees by the government.  In order to access these subsidies we encourage you to enrol with Girven Road Medical Centre.  You are still able to attend our practice even if you are not enrolled, however you will be required to pay the full consultation fee in cash or via eftpos prior to being seen.  Please note that you can only enrol at one practice at a time. 

If you would like to join our practice please print out and complete our ENROLMENT FORM IN FULL and bring the completed form along with your Birth Certificate, Passport or Community Services Card to the medical centre, where our receptionist will enter your details into our computer system.  A New Zealand Drivers Licence is not evidence of residency and will not be accepted.

Each adult over the age of 16 years is required to complete their own enrolment form and produce the correct identification evidence for funding legislation.

We have enrolment forms at our practice and welcome you to collect one during our opening hours. If you are a new patient attending your first appointment with your enrolment form, please arrive 10 minutes early so we can enter your details and avoid delays.  On arrival please report to reception.

Ways to Book Your Appointment

By calling us directly on (07) 575-5009 during our opening hours.  Alternatively please see the Contact Us page on this website - our receptionist will respond within 24 hours.

If your preferred doctor is unavailable our receptionist will offer an appointment with an alternative doctor.  On arrival please report to reception.  If you are experiencing breathlessness, bleeding or chest pains please report to reception immediately or call 111 for the Emergency Services.

Extended Appointments are Required for the Following

• More than one medical issue.
• More than one patient attending a consultation.
• Nurse Smears.
• Diabetes Project (Not available on Mondays).
• Mother and Baby - 6 Week Immunisation.
• Insurance Medical.
• Surgery/Biopsy.
• Home Visits.

Please discuss talk to reception if you think you may require an extended appointment. In some instances you may need to book a separate appointment.  There are additional fees for extended appointments.

Cancellations

Consultation appointments are 15 minutes and we ask that you appreciate the importance for the doctor to keep to schedule.  If you need to cancel your appointment, please provide at least 4 hours notice so we may offer the space to another patient. 

Repeat Prescriptions

• We provide repeat prescriptions to all our enrolled patients. 
• Please provide our staff with 24 hours notice to prepare your prescription.
• We can fax your prescription to your preferred pharmacy.  Please provide the pharmacy's full details at the time of your call.

We strongly advise you to arrange an appointment 1 to 2 weeks prior when your medication is nearly running out.

Results Policy

After you have had a laboratory test you will be notified of the results in the following ways:

• You are invited to telephone the nurse for your results (press option 2 when you ring us).
• You will be advised of any abnormal results of any significance.

Privacy Policy

This medical centre undertakes to respect and protect the privacy of all our patients and staff in accordance with the Privacy Act 1993 and the Health Information Privacy Code 1994. 

Our Code of Ethics means that anything you disclose to your doctor will remain confidential and will only be shared with other health professionals with your written signed consent.